Privacy Policy

MigrateLab ("we", "us", "our") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

1. What We Collect

• Contact information - name, email address, company name, provided when you contact us, book a call, or submit a quote request.
• Payment information - processed securely by Stripe. We do not store credit card numbers or bank account details on our servers.
• Project data - website URLs, content, and technical information you share with us to perform migration services.
• Usage data - basic analytics such as pages visited, referral source, and browser type.

2. How We Use Your Data

• Service delivery - to perform the website migration and development services you've engaged us for.
• Communication - to respond to inquiries, send proposals, provide project updates, and deliver status reports.
• Billing - to process payments and send invoices through Stripe.
• Improvement - to understand how our website is used and improve our services.

We do not sell your personal data to third parties.

3. Third-Party Services

• Stripe - payment processing. See Stripe's Privacy Policy.
• Cloudflare - website hosting and security. See Cloudflare's Privacy Policy.
• Cal.com - scheduling. See Cal.com's Privacy Policy.
• GitHub - code repository hosting for project deliverables.

4. Cookies

Our website may use essential cookies for functionality and analytics cookies to understand site usage. You can disable cookies in your browser settings. Our site functions without non-essential cookies.

5. Data Retention

• Project data - retained for the duration of the engagement plus 12 months, then deleted upon request.
• Contact information - retained until you request deletion or for up to 24 months after our last interaction.
• Payment records - retained as required by Finnish tax and accounting law (typically 6 years).

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access - request a copy of the personal data we hold about you.
• Correction - request that we correct inaccurate or incomplete data.
• Deletion - request that we delete your personal data.
• Portability - request your data in a structured, machine-readable format.
• Objection - object to the processing of your data for certain purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To make a request, contact us at [email protected].

8. Data Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS), secure password practices, and limiting access to personal data to those who need it. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

MigrateLab
Lasse Saari
Email: [email protected]
Website: migratelab.com